311 for Cities: Improving Economic Opportunity through Collective Impact
In August 2016, a city submitted a request to the National Resource Network’s 311 for Cities feature with a question about best practices in improving economic opportunity for its residents. The Network’s response encouraged the city to explore a Collective Impact framework, defined as a structured approach to collaboration across the business, government, nonprofit, and philanthropy sectors to solve complex social problems. Successful collective impact partnerships typically have five elements – a shared agenda, shared measurement systems, mutually reinforcing activities, continuous communication, and a backbone support organization. The Network also shared six examples of economic opportunity focused partnerships, as well as links to additional resources.
311 for Cities launched with the Network in 2014 and – at its peak – was available to more than 600 cities around the country. Local government staff in these communities could submit a question on any challenge they were facing and the Network team would develop a written response highlighting recent research, relevant case studies and best practices. This is one of those responses. The Network no longer offers 311 for Cities, but please contact us at email@example.com if you think we can be of help to your community.
311 for Cities: Improving Economic Opportunity through Collective ImpactDownload