How-to, Guide or Manual

311 for Cities: Connecting Low-Income Residents with Transit Options

In August 2015, a city submitted a request for assistance to the National Resource Network’s 311 for Cities feature with a question about best practices pertaining to transportation policies and programs, with a specific focus on serving low-income residents. The attached write-up was researched, developed, and shared with the city by the Network to highlight a variety of resources, programs and best practices the city could use to improve transportation options in their community.